Legal

Disclaimer

Buyers must notify Good 2 Grow Agricultural Solutions (hereinafter “the Seller”) immediately upon receipt if any item is missing, damaged, broken, or if buyer contends that order is otherwise incomplete or incorrect. Failure to notify the Seller within 24 hours of receipt (based on tracking information available) of any missing, broken, or damaged item or other contended error in the order shall be considered waiver of any claim for such damages.

The Seller cannot guarantee that any product will fit the Buyers individual needs. Operating products such as grow lights, ballasts, and bulbs create heat which involves some risk of causing a fire or serious bodily harm if operated incorrectly without the proper safety precautions. Buyer accepts responsibility for any product operation that may lead to personal injury, economic loss, social distress, or any other losses, costs or damages.

ALL PRODUCTS SOLD BY THE SELLER ARE INTENDED FOR LEGAL USE ONLY. By ordering merchandise from the Seller, the Buyer certifies that no product shall be used for any illegal purpose. By ordering merchandise from the Seller, the Buyer agrees that any claim, controversy or dispute of any sort arising from or related directly or indirectly to this transaction, whether in contract or in tort, shall be adjudicated in a provincial court in Ontario, Canada, Quebec, Canada, or New South Wales, Australia and the Buyer hereby consents to exclusive jurisdiction and venue in such courts.

Pricing for all products is subject to change at the discretion of the seller. Pricing will be determined by quotations offered to the Buyer from the Seller. The seller is not obliged to price match any previous quotations. If the quotation deadline has expired, as stipulated within every quotation document, the seller is no longer required to sell at the aforementioned price.

Returns,
Replacements &
Warranties

Returns will be accepted before 30 days after a client receives items. Returns will only be accepted on unused, working items. Any item that have been used (i.e: Rockwool or Coco Coir), will not be accepted. The customer is responsible for shipping the items back to the seller for inspection. With that, the buyer is also responsible for any fees associated with shipping. For new items returned, the seller will not bill the buyer a restocking fee.

Warranty for each item will be stated on the product page, if no warranty is mentioned, there is no warranty for the product. If an item breaks within the warranty period, the customer will be responsible to return the item at their cost. A replacement will only be issued if the fault of the item was due to a manufacturing defect. The following reasons are not covered under warranty: electrical storms or surges, floods, water damage, physical damage or abuse. It will be up to the discretion of the seller, if a warranty will be issued. As sellers, we only warranty items, issued under the “Good 2 Grow” brand name, returning another sellers item to us for a warranty return is considered mail fraud and will be treated as such.

At times, during shipping, packages are lost or damaged. These are external factors that, as sellers, we try to mitigate as best as possible. As sellers, we package items to ensure the safest delivery to the customer. Filling a claim for goods damaged on delivery, takes approximately 1 week to process and during that time, we ask you, the customer to be patient with us.If a buyer’s package is missed, we, as sellers, will do our best ot locate it. Each case is unique so please be patient. Please feel free to contact support@good2grow.ca with any of these claims.

ALL TERMS ARE SUBJECT TO CHANGE AT ANY TIME.

Notice Concerning the Quebec Legal Warranty

The Consumer Protection Act provides a warranty on the goods you purchase or lease: they must be usable for normal use for a reasonable length of time.

(The merchant is required to read you the above text)

The Consumer Protection Act gives a warranty on all goods you purchase or lease from a merchant.

The goods must be usable:

– for the purposes for which they are ordinarily used (Section 37 of the Act); and

– in normal use for a reasonable length of time, which may vary according to the price paid, the terms of the contract and the conditions of use (Section 38 of the Act).

For more information on this legal warranty, go to the website of the Office de la protection du consommateur at www.opc.gouv.qc.ca.

Privacy Policy

Last updated: June 25, 2019

Good 2 Grow Agricultural Solutions (“us”, “we”, or “our”) operates the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information to process transactions and for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection & Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include but is not limited to your name (“Personal Information”).

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third-party services such as Google Analytics that collect, monitor and analyze this data to improve users future experiences on the Site.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that will inform you about any sales or product development that pertains to your interaction with the Site.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes to This Privacy Policy

This Privacy Policy is effective as of June 25, 2019, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will try to notify you either through the email address you have provided us or by placing a prominent notice on our website. ALL TERMS ARE SUBJECT TO CHANGE AT ANY TIME.

Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@good2grow.ca or info@g2gsolutions.co.nz.

Ordering

A buyer can order all items directly with a sales representative. As sellers, we accept e-transfers, direct deposits along with PayPal. All Items have shipping rates included within the stipulated price. However, as sellers, we, reserve the right to add a surcharge for shipping of over-sized items or items shipped to rural areas. Shipping delays can occur because of invalid addresses, or non-matching billing addresses. Weather delays can also delay packaging & shipping time. As a buyer, we expect patience as sometimes external circumstances effect shipping times.

ALL TERMS ARE SUBJECT TO CHANGE AT ANY TIME.